Terms & Conditions

Gap-Free Check-Up and Clean | Terms and Conditions

Please read the following terms and conditions carefully before booking your appointment. By scheduling an appointment under this offer, you agree to comply with and be bound by these terms.

What Does "Gap-Free" Mean?

When you visit the dentist, the total cost of your treatment is typically split into two parts:

The benefit your private health insurance pays.
The "gap," which is the remaining out-of-pocket amount left for you to cover.

Under our Gap-Free Check-Up and Clean, we eliminate that second part. Whatever your private health fund contributes, we accept that as full payment. We absorb the difference, meaning you walk out of your appointment having paid $0 out of pocket on the day, provided you meet the eligibility criteria and have not booked an appointment in the exclusions listed below.

Eligible Services & Inclusions

This promotion focuses on a preventive approach to your oral health. The gap-free offer applies strictly to the following dental services and ADA item codes, provided that your health fund pays a benefit toward each individual treatment item:

Dental Examinations: Comprehensive or Periodic Examinations (Item codes 011 / 012)
Professional Clean: Scale and Clean (Item code 114)
Fluoride Treatment: Topical Application of Remineralising Agent (Item code 121)
Diagnostic Imaging: Intraoral X-rays (Item code 022), OPG/Panoramic X-rays (Item code 037), and Lateral Cephalometric Radiographs (Item code 036)

Exclusions

This promotional offer is strictly limited to routine preventative care. The following services are explicitly excluded from the Gap-Free Check-Up and Clean:

Any follow-up or second visits required for further treatment.
The use of local or general anesthesia.
Deep scaling, root planing, or advanced periodontal charting/treatments.
Any restorative treatments (e.g., fillings), extractions, or cosmetic procedures.

If any of these excluded treatments are required, your dentist will provide a comprehensive treatment plan with an upfront quote prior to proceeding.

How to Qualify for the Gap-Free Check-Up and Clean

Active Extras Cover: You must hold active Australian private health insurance that includes dental "extras" cover.
Sufficient Policy Limits: Your health fund must pay a benefit toward each individual treatment code on the day. Your annual dental limits must not be reached or exhausted.
On-the-Spot Claiming: You must present your valid, current physical or digital health fund card at checkout so we can process your claim instantly via HICAPS.

Please Note: If your policy has lapsed, your dental limits are maxed out, or you do not have your health fund card with you on the day of treatment, our standard clinic fees will apply. You will be required to pay the full amount upfront and claim back from your health fund independently.

Restrictions

Weekday Only at Certain Locations: This promotion is strictly available for appointments booked on weekdays (Monday to Friday), Weekend appointments incur a gap payment at certain locations (West Ryde, Seven Hills, and Northmead).
Location Inclusions: This offer is only valid at participating locations and with specific participating practitioners. Check-ups, cleans, and x-rays may incur an out-of-pocket gap payment at certain clinics with certain practitioners.
Frequency Limit: This promotional offer can only be claimed once in any six (6) month period per patient.

Before booking, please check your individual local clinic's page or contact our team directly to confirm their exact local details, participating practitioners, and specific diagnostic inclusions.

Patient Referral Program — Terms and Conditions (West Ryde)

Eligibility — The Program is open to existing patients of My Local Dentists West Ryde who are 18 years of age or older. Referrals must be new patients who have never visited My Local Dentists West Ryde before.
How It Works — Existing patients ("Referrers") can refer friends or family by having them use a referral card available at reception. The referred person ("Referee") must schedule and attend a new patient appointment for the referral to qualify.
Referral Rewards — Referred patients will receive 10% off their dental treatment, exclusions apply, valid for one treatment only. Rewards cannot be exchanged for cash or transferred to another person.
Limitations and Exclusions — Referrals of immediate family members living in the same household may not qualify. Referrals must be made before the new patient's first appointment is booked. 10% off discount applies to out-of-pocket costs and cannot be combined with insurance-covered services or other promotions.
Fraud and Misuse — My Local Dentists West Ryde reserves the right to disqualify any participant who attempts to game or abuse the referral program. Suspected fraud or misuse may result in termination from the Program and cancellation of any pending rewards.
Program Changes — My Local Dentists West Ryde reserves the right to cancel or modify the Referral Program or these Terms at any time, without prior notice. Any changes will be effective immediately upon posting on our website or at the clinic.
Legal Disclaimer — The Referral Program complies with applicable state and federal healthcare marketing laws. No part of this Program is intended to induce or reward patient referrals where prohibited by law.

Leichhardt New Patient Consult and Digital Scan Offer

This offer is available exclusively at the My Local Dentists Leichhardt clinic for new patients only.
Offer Inclusions: One new-patient dental consultation and one digital scan for cosmetic, orthodontic, or implant dentistry. Total value: $190.
Eligibility: Available to new patients only. Patients must be 18 years or older, or accompanied by a parent/guardian.
Booking Requirements: Appointments must be booked in advance.
Exclusions: General dental treatment (e.g., cleans, fillings, X-rays) is not included. The offer cannot be used for emergency appointments.
Non-Transferable: This offer is non-transferable, cannot be redeemed for cash, and cannot be combined with any other promotion or discount.
One Per Person: Limit of one complimentary consultation and scan per patient.
Validity Period: Offer is available for a limited time only. The clinic reserves the right to end or modify the promotion at any time.
Results & Treatment Plans: Any recommended treatment following the consult and scan will incur additional costs. Patients will be provided with a treatment plan and fees before proceeding.
Cancellations: The clinic may request at least 24 hours' notice for appointment cancellations or rescheduling.
Clinic Rights: The clinic reserves the right to refuse service where appropriate or if the offer conditions are not met.
The patient must mention this offer at the time of booking to be eligible.

Leichhardt Invisalign Promotion — Terms and Conditions

Promotion Overview — This Invisalign promotion is offered by My Local Dentists Leichhardt and includes a free consultation with a 3D scan, free Invisalign tooth whitening and a $500 discount on Invisalign treatment plans that meet eligibility criteria.
Eligibility — Open to new and existing patients, aged 8 years and over. Participants must be clinically assessed as suitable for Invisalign treatment during their consultation. A minimum treatment value of $4,000 applies to qualify for the discount.
Consultation Details — The complimentary consultation includes an oral assessment and 3D intraoral scan. The consultation does not guarantee eligibility for Invisalign treatment.
Discount Application — The $500 discount is applied to the total cost of an eligible Invisalign treatment plan. It will be reflected in the final treatment invoice once treatment has commenced. The offer is not redeemable for cash or transferable.
Limitations — Cannot be used in conjunction with any other discount or offer. One promotional discount per patient only. Treatment must be performed at My Local Dentists Leichhardt.
Changes and Cancellations — My Local Dentists Leichhardt reserves the right to modify or cancel this promotion at any time without prior notice.
Booking — To redeem this promotion, appointments must be booked prior by calling (02) 9171 0840 or via mylocaldentists.com.au.

Other Terms and Conditions (General Disclaimers)

All prices listed on this website are indicative and may vary depending on individual clinical circumstances. Your dentist will provide a detailed treatment plan and fee estimate prior to commencing any treatment.

Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner. No person should rely on the contents of any of the information, products or services on this website without first obtaining advice from a qualified professional person. No person should act on any information, products or services provided before they have formed their own opinion through investigation and research as to the suitability of the information, products or services for their circumstances.

Treatment outcomes may vary between individuals. Images and testimonials on this website are for illustrative purposes only and do not guarantee specific results.

My Local Dentists is a trading name. All clinics operate independently and are staffed by registered dental practitioners. All dentists are registered with AHPRA (Australian Health Practitioner Regulation Agency).

My Local Dentists Seven Hills (formerly Cornerstone Dental Seven Hills) operates under the same ownership and clinical standards as all other My Local Dentists clinics.

Availability of specific services, offers, and payment options may vary by clinic location. Please contact your preferred clinic for the most up-to-date information.

This website and its content are provided for informational purposes only and do not constitute medical advice. Always consult with a qualified dental professional for diagnosis and treatment recommendations.