Terms & Conditions

Gap-Free Check-Up and Clean | Terms and Conditions

Please read the following terms and conditions carefully before booking your appointment. By scheduling an appointment under this offer, you agree to comply with and be bound by these terms.

What Does "Gap-Free" Mean?

When you visit the dentist, the total cost of your treatment is typically split into two parts:

1. The benefit your private health insurance pays.
2. The "gap," which is the remaining out-of-pocket amount left for you to cover.

Under our Gap-Free Check-Up and Clean, we eliminate that second part. Whatever your private health fund contributes, we accept that as full payment. We absorb the difference, meaning you walk out of your appointment having paid $0 out of pocket on the day, provided you meet the eligibility criteria and have not booked an appointment in the exclusions listed below.

Eligible Services & Inclusions

This promotion focuses on a preventive approach to your oral health. The gap-free offer applies strictly to the following dental services and ADA item codes, provided that your health fund pays a benefit toward each individual treatment item:

• Dental Examinations: Comprehensive or Periodic Examinations (Item codes 011 / 012)
• Professional Clean: Scale and Clean (Item code 114)
• Fluoride Treatment: Topical Application of Remineralising Agent (Item code 121)
• Diagnostic Imaging: Intraoral X-rays (Item code 022), OPG/Panoramic X-rays (Item code 037), and Lateral Cephalometric Radiographs (Item code 036)

Exclusions

This promotional offer is strictly limited to routine preventative care. The following services are explicitly excluded from the Gap-Free Check-Up and Clean:

• Any follow-up or second visits required for further treatment.
• The use of local or general anesthesia.
• Deep scaling, root planing, or advanced periodontal charting/treatments.
• Any restorative treatments (e.g., fillings), extractions, or cosmetic procedures.

If any of these excluded treatments are required, your dentist will provide a comprehensive treatment plan with an upfront quote prior to proceeding.

How to Qualify for the Gap-Free Check-Up and Clean

• Active Extras Cover: You must hold active Australian private health insurance that includes dental "extras" cover.
• Sufficient Policy Limits: Your health fund must pay a benefit toward each individual treatment code on the day. Your annual dental limits must not be reached or exhausted.
• On-the-Spot Claiming: You must present your valid, current physical or digital health fund card at checkout so we can process your claim instantly via HICAPS.

Please Note: If your policy has lapsed, your dental limits are maxed out, or you do not have your health fund card with you on the day of treatment, our standard clinic fees will apply. You will be required to pay the full amount upfront and claim back from your health fund independently.

Restrictions

• Weekday Only at Certain Locations: This promotion is strictly available for appointments booked on weekdays (Monday to Friday), Weekend appointments incur a gap payment at certain locations (West Ryde, Seven Hills, and Northmead).
• Location Inclusions: This offer is only valid at participating locations and with specific participating practitioners. Check-ups, cleans, and x-rays may incur an out-of-pocket gap payment at certain clinics with certain practitioners.
• Frequency Limit: This promotional offer can only be claimed once in any six (6) month period per patient.

Before booking, please check your individual local clinic's page or contact our team directly to confirm their exact local details, participating practitioners, and specific diagnostic inclusions.

West Ryde Clear Aligner Terms and Conditions

1. Promotion Overview — This clear aligner promotion is offered by My Local Dentists West Ryde. It includes a free consultation with a 3D digital scan (RRP $350), a free professional take-home teeth whitening kit (RRP $500) and free post-treatment dual retainers, both fixed wire and removable (RRP $1,000).
2. Eligibility
   • Offer valid for clear aligner consultations booked and completed on or before 30 October 2026.
   • Individual clinical suitability is determined during the consultation.
   • The free whitening kit and dual retainers are included on commencement of a full clear aligner treatment plan.
3. Consultation Details
   • The complimentary consultation includes an oral assessment and a 3D intraoral scan.
   • The consultation does not guarantee eligibility for clear aligner treatment.
4. Limitations
   • The promotion cannot be used in conjunction with any other discount or offer.
   • One promotional package per patient only.
   • The offer is not redeemable for cash and is not transferable.
   • Treatment must be performed at My Local Dentists West Ryde.
5. Changes and Cancellations — My Local Dentists West Ryde reserves the right to modify or cancel this promotion at any time without prior notice.
6. Booking — To redeem this promotion, appointments must be booked in advance by calling (02) 9809 7000 or via our website at www.mylocaldentists.com.au.

My Local Dentists Northbridge & Anytime Fitness Northbridge Exclusive Package

1. Offer Eligibility and Verification
   • Exclusive Availability: This Offer is strictly limited to current, active members and staff of Anytime Fitness Northbridge.
   • Proof of Membership: Patients must present a valid Anytime Fitness Northbridge access key tag, active digital membership profile, or valid staff identification at the reception of My Local Dentists Northbridge prior to their appointment. Failure to provide valid proof of membership will result in the forfeiture of the Offer, and standard clinic pricing will apply.
   • Offer Period: Offer valid for appointments booked and completed on or before 31 December 2027.
   • Non-Transferable: The Offer cannot be transferred to family members, friends, or members of other Anytime Fitness locations.
   • Age Restriction: Patients must be 18 years of age or older to receive in-chair teeth whitening treatments.
2. Package Inclusions and Pricing
   • Promotional Price: The total cost of the package is strictly $599.00 AUD.
   • Usual Value: The standard retail value of the combined services within this package is $810.00 AUD.
   • Included Services: The package consists of a comprehensive dental examination, scale and clean, fluoride application, diagnostic x-rays (if clinically required), and one session of professional in-chair teeth whitening.
   • Exclusions: The Offer does not include take-home whitening kits, restorative treatments (such as fillings or crowns), periodontal treatments, or any other general or cosmetic dental procedures not explicitly listed above.
3. Clinical Suitability and Patient Safety
   • Dentist Discretion: The provision of any dental treatment, particularly in-chair whitening, is strictly subject to the assessing dentist’s clinical judgment.
   • Pre-existing Conditions: Whitening treatments can only be performed on a healthy oral foundation. If the examining dentist diagnoses untreated tooth decay, severe enamel wear, active gum disease (gingivitis or periodontitis), or exposed root surfaces, these conditions must be resolved at the patient's expense prior to the whitening procedure being performed.
   • Restorations: Patients acknowledge that teeth whitening only lightens natural tooth enamel. Existing dental restorations (including crowns, veneers, bridges, and composite fillings) will not change colour and may require replacement after whitening to match the new shade of the natural teeth.
   • Treatment Splitting: If the dentist determines the patient’s mouth is not healthy enough for immediate whitening, the checkup and clean will be completed on the initial visit. The patient will be issued a clinical plan to address any underlying issues, and the whitening component of the Offer will be placed on hold until the patient is clinically cleared.
   • General Medical Warning: Any surgical or invasive procedure carries risks. Before proceeding, patients should seek a second opinion from an appropriately qualified health practitioner.
4. Health Fund Claims and Payment
   • Private Health Insurance: Patients with eligible private health insurance extras cover may claim the included services (examination, clean, x-rays) through HICAPS on the day of treatment.
   • Out-of-Pocket Cap: If the health fund rebate is less than $599, the patient is only required to pay the gap up to the maximum total of $599.
   • No Cash Refunds: If the patient's health fund rebate exceeds the $599 promotional price, the clinic will accept the rebate as full payment. No cash refunds or credits will be issued for the difference.
   • Payment Terms: Full payment of the $599 (or the remaining gap after health fund rebates) is required on the day of the initial consultation.
5. Booking and Cancellation Policy
   • Location Constraints: This Offer is redeemable exclusively at My Local Dentists Northbridge, located at Shop 20A Northbridge Plaza, 79-113 Sailors Bay Road, Northbridge, NSW 2063. It is not valid at any other My Local Dentists clinic locations.
   • Booking Requirement: Patients must explicitly mention the "Anytime Fitness Northbridge $599 Offer" at the time of booking via phone, email, or in the appointment notes if booking online.
   • Cancellations: A minimum of 24 hours' notice is required to cancel or reschedule an appointment. Failure to provide adequate notice or failing to attend the scheduled appointment may result in a cancellation fee or the forfeiture of the promotional pricing.
6. General Legal Provisions
   • Modification of Terms: My Local Dentists Northbridge reserves the right to amend, suspend, or terminate this Offer at any time without prior notice, provided that any appointments already booked and confirmed prior to the modification will be honoured.
   • Cannot Be Combined: This Offer cannot be used in conjunction with any other discount, promotion, or gap-free preventive care offer provided by My Local Dentists.